Leveraging AI to Enhance Member Satisfaction at UFCU Shifting member satisfaction and addressing pain points through AI and machine learning, University Federal Credit Union not only improved member experience but also streamlined internal processes.Read More
Sponsored Content 4 strategies to optimize your decisioning Use technology to streamline lending processes and approve applicants in real-time.Read More
Technology|Operations 10 cybersecurity predictions to watch ‘Ignorance is risk’ with cybersecurity, says consultant Cy Sturdivant.Read More
Leadership|Human Resources AI, wellness top HR Exchange agenda Broad workplace changes brought on by the pandemic continue.Read More
Technology|Human Resources 'Machine plus people' Artificial intelligence should uplift, rather than undermine, employees.Read More
Technology|Marketing AI: Focus on ‘strategic optimism’ Technology will allow credit unions to better adapt to changing market conditions.Read More
Technology|Lending The business case for even fairer lending Artificial intelligence provides higher accuracy in risk prediction, expanding the lending base.Read More
Leadership 6 predictions for 2024 The one guarantee is that 2024 will be fundamentally different from 2023.Read More
Technology|Operations Top 2023 issues shape 2024 Expect to contend with generative AI, instant payments, and interchange legislation.Read More
Technology|Lending AI: ‘We’re at the beginning of an industry revolution’ Financial institutions that use this technology will outperform those who don’t, panelists say.Read More