media.americascreditunions.org/articles/123358-forging-the-future-through-innovation
2023-11-Ben-Maxim

Forging the future through innovation

Fintech collaborations can help credit unions adapt and evolve their existing offerings, regardless of their size or resources.

January 1, 2024

The financial services industry is in a period of significant transformation as technology and consumer trends demand all financial institutions to evolve if they want to remain in the game. This is no different for credit unions, leading many to discover that innovation is not just a buzzword—it’s a necessity.

To remain relevant and competitive, credit unions are turning to fintech partnerships, a strategic move that allows them to leverage the sophisticated technology and flexible capabilities fintechs offer.

At Reseda Group, we center everything we do on harnessing the power of this type of collaboration. That’s why our work focuses on building an ecosystem of innovation through strategic investments, partnerships, and product development to help credit unions deliver an elevated member experience.

Following are the key benefits of innovation-driven partnerships that help credit unions achieve success and bring new technologies to their members and communities:

Maximizing growth and innovation potential

Fintechs are renowned for their agility and innovative solutions, which can provide credit unions with access to the tools and capabilities needed to stay at the forefront of technological advancements.

Whether it’s streamlining operations, enhancing member services, or launching new financial products, a fintech partnership can inject fresh energy and creativity into a credit union’s services and offerings.

Evolving and adapting with limited resources

Credit unions, especially smaller ones, may face resource constraints that limit their capacity for research, development, and execution of new technologies. Fintech partnerships help bridge this gap by delivering cost-effective access to cutting-edge technology.

These collaborations can help credit unions adapt and evolve their existing offerings, regardless of their size or financial resources.

Prioritizing innovation and digital strategy

To remain competitive in today’s landscape, innovation and digital strategy must be at the top of any credit union’s agenda.

Fintech partnerships can facilitate this transformation by bringing a wealth of technological expertise and experience to the table. Credit unions can benefit from fintechs’ agility, responsiveness to market trends, and ability to develop member-centric solutions.

Selecting the right fintech partner

Credit unions need to thoroughly evaluate their strategic goals, initiatives, member demographics, and organizational culture. A fintech partner should align with the credit union’s mission and values, while also bringing the necessary technological prowess to the table.

An ideal partnership is one where the strengths of both parties complement each other, creating a symbiotic relationship.

From pilot to partnership

Following a successful pilot, the transition to a partnership with a fintech company involves formalizing the relationship, establishing contractual terms, and outlining the roles and responsibilities of the credit union and the fintech.

Open communication and collaboration in this phase and throughout the relationship is critical to establishing a strong foundation for a long-term, productive partnership.

In this rapidly evolving financial landscape, credit unions can write their own success stories by embracing fintech partnerships to innovate and compete. Contact Reseda Group for insights and best practices for credit unions to forge a path to the future by teaming up with fintech companies.

BEN MAXIM is chief operating officer at Reseda Group.